Refund policy
Return & Refund Policy
Customers have the right to cancel their purchase in accordance with applicable consumer protection laws.
If you wish to cancel an order, please contact us within the applicable cancellation period after receiving your order. The product must be returned according to the applicable return conditions.
Unless otherwise required by law, the customer is responsible for the direct cost of returning the product.
If an item is defective, damaged or incorrect, please contact us before returning it and provide details of the issue. We will review the case and provide the appropriate solution.
Refunds will be processed in accordance with applicable consumer protection laws and after the returned product has been received or sufficient proof of return has been provided